Our Services
Whether you are a private Landlord, Letting Agent, Relocation Agent or Housing Association, Horizon can provide unbiased and independent property condition reports providing you and your tenants with complete peace of mind.
Inventory Reporting
Our Inventory Specialist will attend the property as instructed and will compile a detailed Inventory including Schedule of Condition, providing an accurate record of each room and all contents including full decoration, fixtures and fittings. Front and rear gardens/balconies and out-houses/garages will be included.
The property should be "Inventory ready"; all works, decoration, cleaning should be complete before the we attend.
Each area /room is individually photographed using dated digital photography. Additional photographs are taken where required of areas which may assist in interpretation of the final report. All photographs are embedded into the report.
The Inventory will include:
- Confirmation that any relevant furniture complies with The Fire & Furnishings regulations
- Meter readings, serial numbers and positions
- Serial numbers of all appliances
- Location/type and (where possible) testing of smoke detectors
- Location and (where possible) testing of Carbon Monoxide alarms
- Any keys and instruction manuals present in the property
The final report will be produced and delivered to the relevant parties the same day as standard, with any advice in relation to hazards noted in the property.
For an additional £20 we will meet your tenant to carry out a check in. This includes testing any alarms, ensuring appliances are up and running, and going through their inventory, obtaining their signature.
Mid-term Inspection Reporting
Once you have booked the Inspection we will contact the Tenant(s) in writing to notify them of the proposed date and time of the inspection. we will work with them to agree a convenient date and invite them to be present should they wish.
Our specialist will attend the property and compile a report summarising the general condition of the property and how it is being kept, looking specifically for any signs of obvious damage, repairs for the attention of the landlord and breaches of the Tenancy Agreement.
This inspection is aimed at pointing out signs of:
- Obvious damage
- Repairs for the attention of the Landlord
- Unauthorised occupiers
- Smoking/drug use in the property
- Pets in the property
- Rubbish/refuse build-up which may encourage vermin
- Working order of any smoke alarms and carbon monoxide alarms
Each area /room is individually photographed using dated digital photography.
Additional photographs are taken where required of areas which may assist in interpretation of the final report.
The final report will be produced and delivered to the relevant parties the next working day as standard, along with a brief summary of the property and any issues noted.
Check-out Reporting
When proposing deductions from your tenants deposit, adjudicators will rely heavily on the inventory and schedule of condition, the check out report and the conditions placed on the landlord and tenant under the tenancy agreement.
Horizon can carry out the Check-out Inspection with or without your tenants being present. If we book this Inspection directly with the tenants we will contact them confirming the appointment and provide them with general guidelines as to how the property should be left.
During the Check-out Inspection our Checkout Specialist will directly compare the condition of the property with that recorded on the Inventory and Check-in Report from an unbiased and independent viewpoint. All changes to the property, above fair wear and tear, will be noted and where possible photographed; the report will make comparison to the same item's condition on the Inventory, and suggest the most reasonable remedy - whether that be cleaning, redecoration, maintenance, removal of items or compensation.
Using this information the Agent/Landlord can fairly assign any possible costs for repairs and/or cleaning required at the property. This evidence based report is provided from a completely unbiased view point from a professional specifically trained in fair wear and tear and the fair apportionment of costs.
The Check-out report will include:
- A record/photograph of the keys returned by the Tenant(s)
- Confirmation that all appliances have been switched off
- Confirmation that all windows /doors are locked and secure
- Confirmation of any cleaning receipts provided by the Tenant(s)
- Meter readings, serial numbers and positions
- Location/type and (where possible) testing of smoke detectors
- Location and (where possible) testing of Carbon Monoxide alarms
- Any instruction manuals present in the property
- For an additional £20 we will draw up a deductions proposal including evidence, quotes and recommended costs for you to submit to your deposit service in the event of a dispute
The final report will be produced and delivered to specified parties the same day as standard.
We also offer a deductions advice service and for an additional cost we will obtain quotes and produce a deductions proposal including any evidence to assist with your claim.
Tenants
Please refer to the downloadable link for advice to help you with your checkout process
